Privacy Policy

This Privacy Policy is intended to inform you about the information and data gathered by The Richmond Forum when you subscribe to our services, how we store your information, and how your information may be used. We may update this Privacy Policy from time to time and, as a Subscriber, we will attempt to inform you of any material changes by email. Otherwise, please check back here for the latest and most updated Privacy Policy.

Data Collection & Use

We only collect the personal data you choose to provide us as a Richmond Forum Subscriber. To become a Theater or Online Viewing Subscriber you must provide us with your full name, address, email address, phone, country, state, ZIP code, and payment information. If you pay by credit card, The Richmond Forum will not store your credit card information beyond what is necessary to execute your requested purchase. You may elect to not provide any of the above information, but you will then not be able to participate in our programs or take advantage of certain features. The Richmond Forum takes your privacy seriously. We will not share, rent, or sell your personal information to third parties for marketing, mailing lists, research, or solicitation purposes.

Updating Your Personal Information

The Richmond Forum provides you with the ability to review, modify, or remove any personal information that you previously provided to us. You may update your personal information by logging into the Subscriber Portal at www.richmondforum.org or by contacting us directly by phone: 804-330-3993. If you forget your Portal login information, you may click “Forgot your password?” on the Portal login screen and a password reset link will be emailed to you with instructions.

Analytics

We may collect and store certain information about your interaction with The Richmond Forum website and our Online Video Channel, including cookies, IP addresses, browser type, device type, location, internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. The Richmond Forum uses this information only to improve the quality of our services and products. If you choose to decline cookies via your browser, you may experience some limitations in using The Richmond Forum’s online services.

Email Notices

When you purchase a Richmond Forum subscription, your email address will automatically be added to our Subscriber email communications list. You will receive periodic program information and updates; information about your subscription, its benefits, and renewal; and other announcements and updates about The Richmond Forum and its initiatives. You may choose to opt out of receiving emails from The Richmond Forum, but if you do so, you will not receive information that you may need to maintain and fully enjoy the benefits of your subscription.

Security

We employ and protect all data with SSL encryption and other security measures to ensure that your data is protected and safe. Please be advised, however, that while we take extra measures to protect your data and integrity of your information, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a difficult-to-guess password for your Richmond Forum Subscriber Portal login in order to prevent others from easily guessing your password. Contact Information: If you have any questions or concerns about this Policy, please contact us at info@richmondforum.org.